Friday 2 September 2016

KULDEEP KOHLI - PETITION BEFORE AGRF



KULDEEP KUMAR KOHLI
PRESIDENT

LA LAGUNE APARTMENT OWNERS ASSOCIATION
MINUS ONE BASEMENT
J BLOCK, LA LAGUNE COMPLEX
SECTOR 54, GURGAON, HARYANA
TEL: 0124- 4987778

 30.7.2016

Shri P Raghavendra Rao, IAS
Additional Chief Secretary
to Govt. Haryana, Town &
Country Planning Haryana,
New Secretariat Building
Room No. 622, 6th Floor,
Sector-17,
Chandigarh

12 major issues which require immediate resolution and settlement and all these issues have been intentionally delayed by ABW SUNCITY with the sole intention of depriving the flat owners of their hard earned property and the facilities so assured at the time of booking and showing the sample flats.

We have been given to understand that your good self would be holding a meeting with the aggrieved allottees/owners for the redressal of their grievances sometimes in the month of August 2016.

We have been perpetually harassed by the builder M/s ABW ABW-Suncity (Partnership firm Between ABW and Suncity Groups), Suncity Projects (P) Ltd, Suncity Business Tower, Second Floor, Suncity Business Tower, Golf Course Road, Sector 54, Gurgaon, Haryana and  even after having spent almost 36 months and several rounds of meetings we are yet to be given the justice.

There are 12 major issues which require immediate resolution and settlement and all these issues have been intentionally delayed by ABW SUNCITY with the sole intention of depriving the flat owners of their hard earned property and the facilities so assured at the time of booking and showing the sample flats.
Those issues are  attached together with the details in Annexure I to XII.

We shall be extremely grateful if LLAOA, which has been deprived of so many facilities by the Builder, is given the necessary relief and hence looks forward to an immediate and adequate resolution of the issues and the instructions to the ABW SUNCITY to resolve all the issues in next four weeks or the LLAOA may kindly be compensated as per the details given above so that the deficiencies could be completed on priority

Thanking you
Yours faithfully
For La Lagune Apartment Owners Association
(KULDEEP KUMAR KOHLI)
PRESIDENT

Shri T L Satyaprakash, IAS,
Deputy Commissioner and
Chairman,
Allottees Grievances Redressal Forum,
1st Floor,
Mini Secretariat,
Rajiv Chowk,
Gurgaon - 122001

Shri Arun Kumar Gupta, IAS
Director General
Town & Country Planning Haryana,
SCO 71-75, II Floor,
Sec.17C, 
Chandigarh-160017

Shri Dilbag Singh Sihag,
Chief Town Planner,
of Town & Country Planning, Haryana,
SCO 71-75, Sec.17C, 
Chandigarh-160017

Shri D.N Nimbokar
Senior Town Planner- Enforcement,
of Town & Country Planning, Haryana,
SCO 71-75, Sec.17C, 
Chandigarh-160017

Sh. Yusuf Mohammad Mansuri
Senior Town Planner, Gurgaon
Deptt. of Town & Country Planning, Haryana,
HUDA Complex,
Third Floor,
Sector-14,
Gurgaon.

District Town Planner - Enf.
Gurgaon
Deptt. of Town & Country Planning, Haryana,
HUDA Complex,
Third Floor,
Sector-14,
Gurgaon.

Shri Mohan Singh
District Town Planner,
Gurgaon
Deptt. of Town & Country Planning, Haryana,
HUDA Complex,
Ground Floor,
Sector-14,
Gurgaon.

Shri R.S Batth
Assistant Town Planner,
Gurgaon
Deptt. of Town & Country Planning, Haryana,
HUDA Complex,
Ground Floor,
Sector-14,
Gurgaon.

12 MAJOR ISSUES WHICH REQUIRE IMMEDIATE RESOLUTION AND SETTLEMENT FROM ABW SUNCITY

S.NO.
PARTICULARS
VALUE
REMARKS
1
Handing over of the Control and maintenance of the entire common areas of the La Lagune complex consisting of 318 dwelling units, 58 dwelling units of EWS, community building, convenient shopping 11 shops including all machineries, equipment and fixed assets and transfer of the control of assets and the maintenance services and facilities to La Lagune Apartment Owners Association is pending for a long time and should be done immediately as till now only maintenance has been given so far without any documentation and hence the role performed by us that of a maintenance agency only so far.


All documents, connected with the property, operations, finance and legal,  approvals, to be handed over as per the list annexed

Complete details of the documents required as per Annexure 1
2
Signing of the Handover Takeover Agreement with La Lagune Apartment Owners Association for handing over the control and administration of the complex and the machinery is pending for last almost one year in spite of the La Lagune Apartment Owners having been formed.

The handover and takeover agreement should be signed immediately
Annexure II
3
Refund of Rs. 2 lakhs with interest collected from every owner towards providing a club with all modern facilities including a bar and a restaurant making a total of Rs. 6.18 Crores plus interest since April 2013 till date @ Rs. 18 percent per annum amounting to Rs. 10,15,39,378.00 should be made immediately.

Rs. 10.15 Crores
Annexure III
4
Completion of the entire comprehensive snag list finalised mutually in consultation with the representatives of ABW SUNCITY is pending for a very long time and hence the money in lieu thereof amounting to Rs.1, 30, 94,500.00 as per the details provided in the Annexure may kindly be given as was agreed upon enabling complete the complex

Rs. 1, 30, 94, 500.00
Annexure IV
5
Refund of the Interest Bearing Maintenance Security collected by you from the owners @ Rs. 100 per sq. ft. amounting to Rupees 11 Crores plus interest accrued @ 18% with effect from 1.4.2013 till 31.3.2016 amounting to Rs. 18,07,33,520.00 minus Rs. 5,50,00,000.00 already paid leaving a balance of Rs. 12,57,35,520.009 as per the details provided in the Annexure should be given to the La Lagune Apartment Owners’ Association immediately

Rs. (12,57,35,520
Rupees Twelve Crores fifty seven lakhs thirty five thousand five hundred and twenty only)
Annexure V
6
Non Fulfilment of the promises as made at the time of selling through the brochure and the agreement of sale signed with the apartment owners and the same having not been met even after three years of handing over the flat.  A detailed list of the facilities assured but not provided is enclosed herewith as   Annexure VI. The total cost of the work has been calculated at Rs. 8, 06, 42,000.00   as per the annexure attached. A brochure provided at the time of selling the flat is also enclosed herewith as an evidence of what was assured to us as Annexure VIA

Rs. 8,06,
42,000.00
(Rs. eight crore six lakhs forty two thousand only)
Annexure VI and Annexure VIA
7
Illegal construction in Tower K and M - Stilt Area has resulted in our common undivided area being reduced and shared by those who have occupied the illegal construction.  This loss needs to be compensated on the basis of the value of loss at the present price of the land to be calculated.  A copy of the report obtained under RTI confirming the illegal construction is enclosed herewith. 


Annexure VII
8
Continuous shattering and falling of large facade glass panes in all Towers has been a perpetual cause of concern for the last three years. In spite of the Ld. Dy. Commissioner as Chairman of ARGF ordering that the glasses need to be replaced, it has not been done by ABW SUNCITY.  Replacement of broken façade glasses, to diagnose the reason for frequent breakages and an assurance from ABW- SUNCITY that the glasses would be replaced throughout the life of the buildings within 15 days supported by a bang guarantee of Rs. 2 crores are the immediate relief required by us


Bank guarantee of Rs. 2 Crores (Rupees two crores)
Annexure VIII
9
Extensive and constantly spreading seepage from expansion joints, pipes and almost every shaft has been a perpetual problem for last three years resulting in perennial flow of water in the basement and the walls getting spoiled. This has to be repaired on priority and the cost involved is Rs. 16,25,000.00 and hence the amount should be paid to us immediately

Rs. 16,25,000.00 (Rupees sixteen lakhs and twenty five thousand only)
Annexure IX
10
Providing of Solar Water Heating Systems is a legal requirement and hence has to be completed in every block of La Lagune which unfortunately are not working from day one. This is resulting in huge loss of electricity which is being paid by the residents. This has to be repaired at a cost of Rs. 43, 00,000.00 and hence this amount is required to be paid immediately to the La Lagune Apartment Owners’ Association.
Rs. 43,00,000.00 (Rupees forty three lakhs)
Annexure X
11
An Area of 40.48/40.48 meters length and 26.70/10.56 meters breadth has not handed over to us as yet - area adjoining Vatika Commercial Building. The Officers of the Town & Country Planning had demarcated the area and the orders were passed by the committee of ARGF headed by Dy. Commissioner to hand over this area to La Lagune Apartment Owners Association. Builder may kindly be advised to hand it over to us immediately.
The value of this property is approximately Rs. 100 Crores ( Rupees one hundred Crores)
Annexure XI
12
As per Annexure V of the sale deed entered into with the flat owners you have excluded the Terrace from the scope of this sale deed.  This may not give  the owners individually to own the terrace but we wish to be clearly mention that the terrace right and title shall be with the La Lagune Apartment Owners Association and ABW SUNCITY shall have no right to enter our complex and have any right on the terrace.
An undertaking from the Builder that they shall not enter our complex and have no right over the terrace
Annexure XII

                                               ANNEXURE I

HANDING OVER OF THE CONTROL AND MAINTENANCE OF THE ENTIRE COMMON AREAS OF THE LA LAGUNE COMPLEX by ABW SUNCITY (DEVELOPER)  TO LA LAGUNE APARTMENT OWNERS ASSOCIATION (LLAOA)

After execution of sale deeds in respect of the Apartments situated in the LA LAGUNE COMPLEX, ABW SUNCITY as a  Developer executed a Tripartite Maintenance Agreement with each Apartment / Shop Owner AND WITH La Lagune Maintenance Private Ltd. (LLMPA) an agency supported by ABW SUNCITY  under the terms of which it was agreed that LLMPL shall be the agency - who shall be responsible for providing the maintenance services in the said Complex, which maintenance services include Common Area Maintenance, Operation and Maintenance of equipment's, Operation and Maintenance of Basement, insurance of equipment's, super structure of buildings, and any other services as may be required on payment of such maintenance charges charged by LLMPL;

That as per clause 3(i) of the said Agreement, it was inter-alia agreed that ABW SUNCITY ( Developer)  shall be entitled to hand over the common areas of entire La Lagune complex  consisting of building Blocks A,B,C,D,E,F,G, H,J, K,M (318 dwelling units), EWS (58 dwelling units), Club / Community Building, Convenient Shopping (11 Shops) within the La Lagune complex including all machineries, equipment and fixed assets and transfer the maintenance services and facilities to an Association of Apartment Owners after termination of its Agreement with LLMPL and the Apartment Owner shall deal directly with the said Association as the successor of LLMPL, who shall take over all the rights, duties and liabilities of LLMPL and shall carry out all the functions being carried out by LLMPL;

That the owners then formed an Association by the name of La Lagune Apartment Owners’ Association (LLAOA) and the LLAOA right from the beginning, initially, as an Adhoc body and subsequently on registration as an association under the name & style of “La Lagune Apartment Owners Association”, as a Society registered under the provisions of Haryana Registration & Regulation of Societies Act 2012 and the rules framed thereunder [vide registration no. HR 018-01637] had been pursuing with the ABW SUNCITY (Developer) for completion of the Snag List and this process was a continuous process for almost last 30 months.

In August 2015, after much persuasion and follow up, ABW-Suncity permitted LLAOA to undertake the day-to-day maintenance of the complex. It was decided that the control and administration of the entire complex with Assets would be handed over to us together with the entire IBMS but unfortunately the same has not been done till date with proper documentation . This requires to be done immediately.

ANNEXURE II

SIGNING OF AGREEMENT FOR HANDING OVER THE CONTROL OF THE COMPLEX WITH ALL DOCUMENTATION BETWEEN ABW SUNCITY (DEVELOPER) AND LA LAGUNE APARTMENT OWNERS’ASSOCIATION (LLAOA)

An agreement to handover the complex between ABW SUNCITY (DEVELOPER) AND LA LAGUNE APARTMENT OWNERS’ASSOCIATION (LLAOA) is yet to be signed.  Till the time the agreement is signed for the handing over the control and administration of the complex together with all other documents connected with the property, operations, finance and legal,  the detailed list of assets  and till the time the entire piece of land measuring 11.3248 on which the complex is situated is  handed over to us, the responsibility of meeting all legal obligations in respect of the assets and the approvals from the different government authorities as per the laws of the Government of Haryana  and the responsibility of the repair, upkeep, safety and maintenance of common assets of the complex remains entirely with ABW-Suncity and  LLAOA  is only simply maintaining the complex on day to day basis more like a maintenance agency as was being done by La Lagune Maintenance Private Ltd. (LLMPA) an agency supported by ABW SUNCITY .

You will appreciate that without a legal document transferring ownership of the complex, the insurance, AMC contracts, safety certifications, power connection, etc. which are still in the name of ABW-Suncity, it will not be possible for us to make the necessary applications for getting the necessary statutory compliances completed. Also essential documents as per a very detailed list marked as enclosure A,    have not been provided to LLAOA. Despite being seriously handicapped because of all this, LLAOA has been running the complex to the best of its ability.


ANNEXURE III


REFUND OF RS 2 LAKHS WITH INTEREST COLLECTED FROM EVERY OWNER TOWARDS PROVIDING A CLUB WITH ALL MODERN FACILITIES INCLUDING A BAR AND A RESTAURANT BY ABW SUNCITY BUT NOT PROVIDED AND HENCE NDOT HANDED OVER  TO LA LAGUNE APARTMENT OWNERS’ ASSOCIATION

In the brochure given to the prospective buyers, ABW SUNCITY (DEVELOPER) had promised a club with all modern facilities, including a bar and restaurant. In fact, ABW-Suncity has charged a sum of Rs.2 lakhs (Rupees two lakh) from each apartment buyer to provide this. It is noted that no club has been provided with these promised facilities, so ABW-Suncity needs to immediately refund to each owner Rs 2 Lakhs plus interest accrued from the date of deposit towards the membership charges of the club. Leaving nine apartment of the Developer and his family a sum of Rs. 2 lacs plus interest has to be paid back to all the individuals from the date of collecting the money and hence in all a sum of Rs. 6.18 Crore plus interest amounting to Rs. 10,15,39,378.00 is payable to the flat owners. Detailed calculations of the total amount due are enclosed herewith for your ready reference. This amount has to be returned to each owner with interest and the same may kindly be done immediately. 
ANNEXURE IV


BUILDING AND CONSTRUCTION DEFICIENCIES COMPLETION OF THE ENTIRE COMPREHENSIVE SNAG LIST FINALISED MUTUALLY IN CONSULTATION WITH THE REPRESENTATIVES OF ABW SUNCITY BY LA LAGUNE APARTMENT OWNERS’ ASSOCIATION OR  ABW SUNCITY TO PAY THE MONEY IN LIEU THEREOF.

That Carrying out a thorough snag list on a newly built property is vitally important to ensure that the flat owners receive an acceptable quality of finish, making sure that the flat owners do not have a multitude of problems and irritations after the flat owner moves in and hence it’s a herculean task more so when your builder keeps promising but does not complete the work.

The Snag List ensures that the builder carries out his obligations to the flat owners by completing the complex and the house properly, after all, why should the flat owner have to go to the hassle and expense of carrying out repairs himself when he has paid the builder a small fortune to finish the house correctly in the first place.

Despite the LLLAOA following up with ABW-Suncity initially as an Adhoc body and subsequently as a registered RWA  on regular basis on the deficiencies in the construction of the building through meetings and in spite of repeated assurances by ABW SUNCITY and its officials, a large part of the problems still remain unresolved. The few issues that have been rectified by ABW-Suncity have been done in a slipshod manner. For instance, in just 2-3 months after the exterior plaster patchwork and repainting, large chunks of plaster have starting coming loose from the bricks and falling off.  Photographs of the same have been regularly provided to ABW SUNCITY.
LLAOA has repeatedly raised concerns relating to the complex with ABW-Suncity. After much discussions, Mr. Varun Agarwal and Mr. Sanjay Jain who represented ABW-Suncity, agreed to a Snag list that was prepared by a joint inspection. A copy of the snag list is enclosed herewith as Annexure IV.
As LLAOA members are not construction experts, they have listed out the items that are evident. New, and no less serious, shortcomings are constantly being discovered, which are being added to the snag list from time to time.
LLAOA prepared a fully comprehensive Snag list of the items, in consultation with the representatives of the Developer, which the Developer has not completed correctly In fact the works so mentioned in the Snag List were required to be attended by the ABW SUNCITY (Developer) prior to close of the sale deed but not having done so, it was the responsibility of the LLAOA to get the work completed as per the Snag list. 

In view of ABW SUNCITY \ having refused to rectify the defect as mentioned in the Snag List LLAOA has now prepared a list of the deficiencies pending together with the cost that would be incurred in rectifying the same.    ABW SUNCITY is requested to kindly reimburse the amount to LLAOA immediately enabling us to get the same repaired and provide the residents what is due to them.

As mentioned before, LLAOA members are not construction experts. Going by estimates based on the industry standards, provided by various vendors consulted on deficiency list, the repair is estimated to Rs.1, 30, 94,500.00 as per the details provided in the annexure attached. ABW-Suncity is requested to get everything rectified as per industry standards or pay LLAOA as agreed, the amount required to get repairs undertaken on its own.  ABW SUNCITY has repeatedly committed that in case they are unable to get this done LLAOA would be paid the amount to undertake the repairs.  The said amount may kindly be paid to us. 

ANNEXURE V

REFUND OF THE INTEREST BEARING MAINTENANCE SECURITY COLLECTED BY ABW SUNCITY FROM THE OWNERS @ RS. 100 PER SQUARE FOOT TO THE LA LAGUNE APARTMENT OWNERS ASSOCIATION

ABW-Suncity has collected a total of Rs. 11.00 crores from the apartment owners as IBMS. Out of this amount, ABW-Suncity has handed over a sum of Rs.6 crores as per details below;
                      i.     Rs. 1 crore vide cheque  No 280439   dated 06.11.2015   drawn on Union Bank
                                   ii.     Rs. 4.5 crores vide cheque No 001551   dated   drawn on   HDFC Bank 
After adjusting the aforesaid amount of Rs.5.5 crores, ABW-Suncity still owes LLAOA a balance of Rs 18, 07,33,520.00 minus Rs. 5,50,00,000.00 = Rs. 12,57,35,520.00 as per detailed calculations given in the sheet attached.  This interest amount has been calculated % 18% per annum from 2013-2014.  The interest has been taken at 18% as ABW SUNCITY have utilised this amount for your business and not kept in a separate IBMS account. ABW SUNCITY is requested hand over this amount immediately to LLAOA together with interest. ABW SUNCITY is also requested to give a statement showing the accrued interest in respect of each apartment owner?  ABW SUNCITY has been requested for this repeatedly by LLAOA but unfortunately no respect to the requests has been shown and the details not provided to LLAOA. 
ANNEXURE VI


UNFULFILLMENT OF THE ASSURANCESA AS COMMITTED IN THE BROCHURE AND THE AGREEMENT OF SALE SIGNED WITH THE APARTMENT OWNERS AND THE SAME HAVE NOT BEEN MET EVEN AFTER THREE YEARS OF HANDING OVER THE FLAT LLAOA REUQUESTZS ABW SUNCITY TO COMPENSATE FOR THE SAME.


ABW SUNCITY (DEVELOPER) as a developer of the La Lagune Complex had made numerous promises in the brochure and agreements of sale signed with the apartment owners. Many of these promises have not been honoured till date. Much of this is also corroborated by the details mentioned in the Declaration Deed. We are listing below some of the key promises that remain unmet till date: 
  
(i) OUTDOOR OPEN AIR AMPHI THEATRE

LLAOA wishes to draw your kind attention to the brochure of ABW SUNCITY (DEVELOPER) provided at the time of sale of the flats at La Lagune complex.  As per the said brochure, copy of the same is attached ABW SUNCITY had offered outdoor open air Amphi theatre to be provided in the complex.

As LLAOA understands from the concerned, as per the modern usage, an amphitheatre is a circular, semi-circular or curved, acoustically vibrant performance space, particularly one located outdoors. Contemporary amphitheatres often include standing structures, called bandshells, sometimes curved or bowl-shaped, both behind the stage and behind the audience, creating an area which echoes or amplifies sound, making the amphitheatre ideal for musical or theatrical performances. ABW SUNCITY has not provided any Amphi Theatre.  The Amphi Theatre so provided by ABW SUNCITY, in LA LAGUNE HIGH END LUXURY APARTMENTS, do not cover any of the features so required for a modern Amphi theatre as claimed by ABW SUNCITY in their said brochure.  What ABW SUNCITY has provided is a small elevated platform of six inches height and nothing beyond that.

Hence ABW SUNCITY needs to either provide us the Amphi theatre or pay us a sum of Rs 35.00 lakhs (Rupees thirty five lakhs) towards the cost of the Amphi theatre as per the industry standards.

(ii) MINI CLUB CINEPLEX
The definition of Cineplex as per various dictionaries is:
WEBSTER DICTIONARY
Cineplex is – used for a movie theatre containing several auditoriums in one building
DICTIONARY.COM
The meaning of Cineplex is a complex of movie theatres; a multiplex of separate cinema screen
OXFORD DICTIONARY

As per the oxford dictionary Cineplex means a cinema with several separate screens; a multiplex.

ABW SUNCITY had to provide a mini club Cineplex in the La Lagune complex but unfortunately nothing has been provided to us in the name of Cineplex.

ABW SUNCITY should appreciate that it is absolutely obligatory upon them to provide the owners of a flat at La Lagune complex what was offered to us at the time of selling the flats in the La Lagune complex.  Since the above facility has not been provided, the residents have been deprived of a very important facility for which the residents have paid to you.

LLAOA therefore, is entitled for a compensation of Rs. 350 lakhs being the cost of a new closed Mini Air conditioned Cineplex with 2 screens minimum.

(iii) BENCHES IN THE COMPLEX
ABW SUNCITY had assured benches as per their Brochure at the LA LAGUNE complex wherein ABW SUNCITY had promised benches in the entire complex and that in reality there is not even one bench in the complex. ABW SUNCITY has been reminded by LAAOA many times but no bench has been provided.
Providing of benches at different places in the complex in different numbers say single benches at some places, two at few other and three and four at some other places would facilitate all the Ladies and the elderly people and even youngsters when they are out in the open area for walks.

LLAOA has repeatedly requested that in all not more than 12 benches on each side would be required which means 24 benches in all.

LLAOA understands from the industry that the cost of each bench is not more than Rs. 8000.00 and hence the total cost for 24 benches would not be more Rs. 1.92 lakhs. This facility would not only help ABW SUNCITY  in fulfilling their commitment as per their  Brochure but would also be of great benefit to the residents and the elderly people of LLAOA  who need to rest while walking.

(iv) LPG/GAS PIPELINE PROVISION

LLAOA  learnt that  Persistence, Perseverance, Patience and Politeness pays in life. LLAOA has therefore been following this policy with ABW SUNCITY  with the hope that ABW SUNCITY     would kindly give an audience on all the issues of LLAOA  and take necessary action as on yesterday basis. More or less every owner has been enquiring about the LPG/Gas Pipeline provision. This has not been provided to any of the flat owners OF LLAOA till date.

LLAOA understands Haryana City Gas has already got permission from HUDA for laying the. They would be laying the Pipeline for Gas at Golf Course Road covering La Lagune complex as well.

Members of LLAOA in La Lagune complex would not be able to enjoy this as no gas pipeline has been provided by ABW SUNCITY as a Developer to the various flats.

LLAOA attached a copy of ABW SUNCITY Brochure and against the Features in the brochure ABW SUNCITY has written in no uncertain terms that LPG/Gas pipeline provision only. This implies that the LPG/Gas pipeline provision had to be done by ABY SUNCITY. Unfortunately there is no such provision made by ABW SUNCITY so far.

Necessary enquiries from Haryana City Gas Ltd. reveal that the cost for providing Gas Pipeline in each flat would be approximately Rs. 23000.00 plus minus. LLAOA therefore requests to pay a sum of Rs. 318 flats x Rs. 23000.00 = Rs. 79, 50,000.00 hence LLAOA requests ABW SUNCITY to pay this amount to LLAOA.

(v) OVERLOOKING EYE CATCHING LANDSCAPING AND WATER BORDIES
The owners of flats of LLAOA are yet to see any water body as has been shown by ABW SUNCITY in their Brochure. 
Now since the usage of the area which was being used behind J Block by ABW SUNCITY has been stopped, it would be an excellent idea to create at least some water bodies in that area as was assured to the owners in the Brochure. In fact the entire area has to be done up and hence the process may kindly be initiated by ABW SUNCITY as soon as possible. Alternatively LLAOA can develop the area at your cost and the cost would be around Rs. 60 lakhs.

(vi) OPEN GROUND FLOOR WITH PEDESTRIAN PATHWAYS AND JOGGING TRACKS ALL ALONG THE COMPLEX

LLAOA is yet to see an inch of Jogging Track in the entire complex whereas as per the brochure of ABW SUNCITY the owners were assured as Jogging Track all along the complex. LLAOA would need to get it done ourselves at the cost of ABW SUNCITY cost which we understand would be Rs. 70 lakhs in the entire stretch.

(vii) KIDS CRECHE WITH TOT LOT, PARTY AREA AND MINI CLUB
None of the above things mentioned by ABW SUNCITY in their brochure is available in the complex.  The owners  are yet to see a crèche with Tot Lot, there is no party area and there is no Mini Club.
LLAOA is getting the above facilities created at the cost of ABW SUNCITY which is likely to be around Rs. 60 lakhs.
(viii) SPA FACILITY WITH LOUNGE,
(ix) TREATMENT ROOMS,
(x) CIGAR LOUNGE WITH PURPOSE HALL,
(xi) SENIOR CITIZEN LOUNGE
(xii) HEALTH CLUB FACILITY WITH CABLE TVS, JACUZZI AND SEPARATE DANCE AND AEROBICS STUDIO

The owners are yet to see any of the above facility.  ABW SUNCITY unfortunately in spite of the period of three years since the time the owners have got the possession has not provided the above referred facility. 

LLAOA is proposing to get the above facilities developed as per the industry standards and the cost for the same amounting to Rs. 1.50 Crores will have to be borne by ABW SUNCITY. 

ANNEXURE VII

ILLEGAL CONSTRUCTION IN TOWER K AND M - STILT AREA - 210.62 X 2 = 421.24 SQM WITHOUT GETTING BUILDING PLAN APPROVED.
At the time of booking of the apartments, owners   of apartments in Towers K & M were promised  by ABW SUNCITY that towers would be constructed on stilts and the ground floor would be retained as an open area for parking (Page 42 of the Apartment Buyers Agreement executed with the respective Owners). However, to the utter dismay of these owners, ABW-Suncity changed the building plans without the permission of the apartment owners of these towers and converted the open area on the ground floor (Stilts) into apartments and made huge profits by selling the same.
The additional apartments and area sold has resulted in a reduced proportion for all apartment owners of the undivided share of land that belongs to the complex. These monies have been illegally appropriated by the ABW-Suncity and must be refunded to the respective apartment owners.
Further as a result of this coverage space left to build lobbies has been greatly reduced in these two blocks. The present lobbies are less than 1/3rd the promised size and hardly any place for guards to be stationed. Moreover, the side door on the ground floor, with is an essential safety measure, has been done away with. This is a clear violation of the agreements with the Apartment Owners who must be compensated suitably.
You would notice from the said report at page 5 an area of 487.61x2= 975.22 sq.mt. has been achieved against the sanctioned of 273.993 x 2 = 553.986 sq.mt.  Hence 210.62 x 2 = 421.24 sqm FAR has been achieved without getting building plan approved.

ANNEXURE VIII


REPLACEMENT OF BROKEN FAÇADE GLASSES, DIAGNOSE THE REASON FOR FREQUENT BREAKAGES AND AN ASSURANCE FROM ABW- SUNCITY THAT THE GLASSES WOULD BE REPLACED THROUGHOUT THE LIFE OF THE BUILDINGS WITHIN 15 DAYS SUPPORTED BY A BANG GUARANTEE OF RS. 2 CRORES

Around 190 instances of façade glass panels falling from different condominium Towers during the last three years; often missing people narrowly have been noticed and brought to the knowledge of Shri Varun Agarwal of ABW SUNCITY.
That apart from the danger to the lives of so many residents, this is causing us major mental agony, pain and torture to the residents as there are approximately 4000 glass planes of the size of 7 feet by 4 feet that could fall any time, from any tower. The LLAOA and the residents have repeatedly asked the ABW SUNCITY (DEVELOPER) to kindly look into the matter, but apart from replacing a few panes here and there, nothing more has been done.   
That the building having got the occupation certificate in April 2013 and the glass planes continuing to fall after this is of serious concern to all the residents and hence the ABW SUNCITY was  instructed to replace all the façade glass planes broken till date at the complex by the Ld. Deputy Commissioner, Chairman of Allottees Redressal Grievances Forum. ABW SUNCITY must appreciate that  the existing situation is a constant threat to life of the people residing here.
That as per the Haryana Apartment Owners Act 1983, the owner of the flat is also the owner of the undivided common area and being the owner of the undivided common area he has a right to live in peace and enjoy this undivided common area.  Unfortunately, the falling of the glass panes of this huge size on such a regular basis is resulting in acute mental agony for owners and their family members and resulting in Injuria sine legal injury without any damage. This implies an infringement of the legal rights of a person without any actual loss. Loss in this case is the mental agony and torture the residents of the complex are passing through. Since there is an infringement of the legal right of the members of LLAOA  to live in peace and enjoy this undivided common area LLAOA have a right to sue the ABW SUNCITY for a remedy which is available to us against the wrong doer regardless of the fact whether any actual loss is sustained or not.
After no response from ABW-Suncity despite many appeals, members of LLAOA took up this issue with the Allottees Grievances Redressal Forum, who have passed an executive order that the ABW SUNCITY (Developer) must take appropriate action to ensure safety. While a few broken glass panes have been replaced since then, many remain broken and more keep breaking regularly. It is not clear whether the glass panes are faulty, or the frames on which these are attached, or both. This issue needs need immediate action to avoid any serious accident. Though ABW SUNCITY     have been replacing the glasses but unfortunately the speed of  their replacement and the speed of falling of the glass is not matching, rather speed of falling of the glasses is more resulting in 89 glasses still not replaced.  

ABW SUNCITY is therefore requested you to kindly get the 89 broken glasses replaced immediately, diagnose the reason for frequent breakages and give an assurance from ABW- SUNCITY that the glasses would be replaced throughout the life of the buildings within 15 days of Falling supported by a bank guarantee of Rs. 2 crores as there are more than 4000 toughened glasses in the complex and the cost of each glass and the cost of fixing comes to Rs. 5000 with labour charges. 

ANNEXURE IX

EXTENSIVE AND CONSTANTLY SPREADING SEEPAGE FROM EXPANSION JOINTS, PIPES AND ALMOST EVERY SHAFT


a)   Extensive and constantly spreading seepage from expansion joints, pipes and almost every shaft
Over time, LLAOA has noted three major kinds of seepages in the complex:
                       I.         Tower expansion joints: Every time it rains, water comes gushing down into the stilt areas and basements from the roof. After months of following up, some tokenistic repairs have been done by ABW-Suncity. The repaired areas have already begun crumbling. With heavy monsoons expected this season, the basements are likely to get flooded with rainwater. Apart from causing further seepage, this may damage the vehicles parked in the basements, for which ABW-Suncity will be fully responsible.

                     II.         Leaking pipes in the basement: With the bends and joints of the pipes not designed and/or sealed properly, water keeps falling from various points in the basement. As this problem seems to be across the entire area, stop-gap fixing is just not helping, and the structure is getting damaged further with seepage and water logging.

                  III.         Dripping shafts: Water inflow and outflow pipes run from the top to the ground level of the towers through around 16 shafts in every tower. These shafts are covered with fixed metal louvers in every apartment. Many of the pipes inside these shafts are dripping at various levels, and the water is accumulating at the base and leading to seepage of the walls of almost every shaft in every tower. Inspecting the sealed shafts and reaching the dripping points located within various apartments is a task that needs to be undertaken by experts who will not cause further damage.

ABW SUNCITY has not got this repaired and hence LLAOA would be getting this done and the cost as per industry standards for this is requested to kindly get this repaired or approx. 50 lakhs which needs to be paid to  LLAOA immediately.

ANNEXURE X
PROVIDING SOLAR WATER HEATING SYSTEMS IN EVERY BLOCK OF LA LAGUNE
ABW SUNCITY had to install Solar Water Heating systems in every high rise building as per the laws of the Government of Haryana at the La Lagune complex which had to functioning properly. 
Unfortunately ABW SUNCITY did not take care of LA LAGUNE complex and by the time it was handed over to the owners the state of affairs of the Solar Water Heating Systems had gone so bad that none of the systems installed on the top of each tower of La Lagune is functioning.  This fact is a part of the SNAG LIST and has been brought to the notice of ABW SUNCITY very regularly during our interaction in last three years. 
Unfortunately in spite of having brought this to the notice of ABW SUNCITY BY LLAOA no action has been taken at all by ABW SUNCITY in setting the systems in order.
LLAOA  took the liberty of taking some photographs of different towers in the South Block starting from E to J and the photographs would show you the state of affairs of each and every system in different towers and they all speak for themselves. LLAOA has sent ABW SUNCITY 17 sets of photographs and has many more.
ABW SUNCITY has to realise that  this is not only a violation of the laws of the land laid by the Government but is also making the owners of the apartments  of La Lagune pay for electricity towards hot water which otherwise should have been provided through the Solar Water Heaters.
LLAOA is getting it repaired and as per the industry standards the cost of repair would be approximately Rs. 43,00,000.00 which has to be paid by ABW SUNCITY  to LLAOA  as agreed tin various meetings.

ANNEXURE XI

AN AREA OF 40.48/40.48 METERS LENGTH AND 26.70/10.56 METERS BREADTH IN NORTH BLOCK NOT HANDED OVER TO US AS YET - UNLAWFUL SURRENDER TO VALTIKA OWER

LLAOA sensing some inconsistencies as to the area of the property of the complex to be handed over by ABW-Suncity approached the District Town Planner Gurgaon and the Allottees’ Grievances Redressal Forum (constituted by the Haryana Government) and headed by the Deputy Commissioner. Subsequent to filing of the application, an inspection was carried out by a team from the DTCP. Based on the said inspection, a report was submitted by the team to District Town Planner, Gurgaon. Subsequently, another visit was made by a team in October 2015 and a report was once again submitted. These reports were placed before the Allottees Grievances Redressal Forum wherein it was revealed that an area of 40.48/40.48 meters length and 26.70-/10.56 breadth has been illegally surrendered in the North Block to M/s Vatika Ltd by ABW SUNCITY.  Enclosed is a copy of the map which marks the area as per details given above. Subsequent to said meeting, another visit was made by the District Town Planner, Gurgaon and Assistant Town Planner, Gurgaon, and it was confirmed to LLAOA that the area so marked in the maps belongs to the La Lagune complex as declared by the Developer in the Declaration Deed. Based on this official confirmation by the DTP, a report was filed before the Registrar.  From this, it is amply clear that the said area has been unlawfully sold/ surrendered by ABW-Suncity to M/s Vatika. LLAOA demands that the said area admeasuring 800 sq.mts. (Confirmed by DTCP’s reports attached) should be forthwith handed over to LLAOA as this forms a part of the total 11.3248 acres of land on which the La Lagune complex  has been constructed.

ANNEXURE XII

AS PER ANNEXURE V OF THE SALE DEED ENTERED INTO WITH THE FLAT OWNERS by ABW SUNCITY, DEVELOPER HAS EXCLUDED THE TERRACE FROM THE SCOPE OF THIS SALE DEED WHICH ACTUALLY IS THE PROPERTY OF THE LA LAGUNE APARTMENT OWNERS ASSOCIATION

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